MetLife Auto & Home^®
Claim Service

We Will Be There for You

• Call toll-free (800) 854-6011
• 24 hours a day 7 days a week, 365 days a year
• Caring associates never leave you in the dark, explaining what is happening every step of the way

The Choice is Yours

You decide what's convenient for the inspection of your damages.

• One of the 2,000, or more, designated repair facilities,  we'll guarantee the repairs¹ for as long as you own that auto
• One of our local adjusters will go to your home, boat, or auto, no matter where it's located

We Make It Easy

• Adjusters can issue checks on the spot
• One-stop shopping, no adjuster required, at our guaranteed repair shops¹
• Immediate payment when you report a towing claim
• Repair or replace your windshield at your home or work

Your Deductible May Not Apply³

• In most cases when you're not at fault for an auto accident
• If your windshield is damaged and repairable
• If you are involved in an auto accident with another MetLife Auto & Home customer²

Performance You Can Trust

MetLife Auto & Home stands for financial strength and stability, for integrity and fair dealing, and for concern for customers and the community. 

At MetLife Auto & Home you can count on our superior service, fast and fair claim settling, and dependable commitment to satisfying your needs.  But, most of all, you can trust that we will be here for you day or night.

1 Not permitted by state law in Massachusetts, except for glass repair.

2 In states where permitted.

3 See policy for restrictions.